Good afternoon, I apologise sincerely for the delay in sending this email. I wish to express my extreme gratitude for absolutely wonderful services that you provided for my holiday to Japan in January 2025. It was a seamless experience, very organised with easy-to-follow instructions and beautiful accommodation chosen at every location. Thank you so much. I will have no hesitation in recommending your services to others. […]
April 2025
Hotel
We loved the trip to Kamikochi, with steep hills and valley and beautiful rivers – it was absolutely marvellous. Seeing monkeys was a bonus, and there were lots of signs of bears, but we didn’t see any. It all really reminded me of the Rocky Mountains in Canada or the European Alps, but with less people, huts and cows. The contrast of the landscape with bamboo […]
July 2023 Customer Service, Hotel, Kamikochi, Mountains, Nature
If you’ve had a search for family rooms in Japan, you’re probably becoming more and more exasperated trying to find something that will suit all of your requirements. Before we get started, it’s important to understand a few cultural differences that will explain the headaches that you have been getting: Hotel Sizes Japanese hotel rooms are smaller than what we are used to in Australia. […]
March 2020 accommodation, Family, Hotel, Onsen, Ryokan
Dear Chris Better late than never!!! We would like to take this opportunity to thank you for organising such a great trip in Japan from 15 May – 04 June 2019. We love Naomi and are so grateful that she put us in contact with you. The most amazing thing for people our age, was the detailed instructions that came with our journey throughout Japan. We […]
Good morning Koyomi We are back from Japan and wanted to let you know what an amazing holiday we all had. Thank you so much for all your help with bookings and arrangements. Everything went exactly to plan with catching trains, taxi and hotel. We loved Le Neige hotel and Hakuba. Hopefully we will get to return to Japan where we enjoyed excellent hospitality, great snow […]
Hi KoyomiI just want to say that everything went really well on our trip. The hotels were all well chosen because of their proximity to the station, and for the facilities offered. The tours were all excellent and the tour guides very informative. I was very impressed by Japan and look forward to going back again in the future. The worst part of the trip was […]
Hi Paul, Just got into Tokyo, and back into the world of free hotel WiFi. The ryokans may be terrific, but wi-fi isn’t one oftheir strengths.. So far, it has been terrific! All connections worked really well. Everything is so much easier than when I was in Japan last time, about 100 years ago. Lots of English spoken; buses, trains, subways all do signs and announcements in English now. Before there was none […]
April 2014 Countryside, Hiroshima, Hotel, Onsen Hot Spring, Ryokan, Tokyo
Hi, I am just writing to give my feedback on Atsu Omori. I called this afternoon and asked for an urgent last minute booking for this weekend. I received a quote from him very quickly and he confirmed all the hotels for me. That is probably the quickest I have ever asked a wholesaler for a quote. He then got the documents to me quickly once the […]
April 2014 Hotel, Tour, Travel Agents and Wholesale
Hi Lily We had a wonderful trip to Appi Kogen. The hotel, skiing and everything else was great. We are now planning for next year. Thank you for looking after my friend Sarah and her father (they have just been to Niseko and really enjoyed it). Your colleague, Ryoko at Narita Airport gave us such wonderful treatment when we missed our flight to Beijing during the […]
April 2014 Hotel, Skiing and Snow Boarding
Hi Peta Just emailing to let you know that Daniel and I had a fantastic time in Japan, the skiing at Hakuba was awesome, the accommodation was great, the owners of the lodge made us feel very welcome and it was lovely to share stories/information in the common lounge/dining room with everyone else, lots of fun. All of the hotels you booked were great to stay […]
Castle, Food, Hotel, Kyoto, Skiing and Snow Boarding, Temples and Shrines, Tokyo
Dear Olivia, We were wondering if you could pass on our sincere thanks to Takeda-san in Sapporo. The whole tour was so well organised and everything ran smoothly. The Aspen Hotel in Sapporo is a wonderful base and the banquet dinner last night was superb. Takeda-san, in particular, went to so much trouble to make sure that those with special diets were so well catered for. […]
Hi Takuma,Just letting you know that I received the paperwork yesterday. I am very impressed with the professionalism of JTB (and you) with setting up the documents and the extra items they get. Can I possibly trouble you to send me an attachment of just the JTB hotel docs please as some clients (not in Hobart) would like them emailed to them. Cheers Takuma.Keith
July 2013 Hotel
Dear Olivia My husband and I have just returned from travelling around the world for the past 9 weeks. Our final port of call was Japan . Normally independent travellers, we decided that by the ninth week of our holiday, we would prefer to have someone do some organising for us which is when I was lucky enough to see your advertisement in the Sunday Age. […]
